Race Calendar

Privacy policy

We have created this privacy policy to demonstrate our commitment to your privacy and the protection of your information.

This privacy statement only covers the racebest.com website. This statement does not cover links within this site to any other websites.

How we protect your privacy

We will treat all your personal information as confidential.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

We do not store, process or transmit any cardholder data on merchant systems or premises but rely entirely on Sage Pay Europe Ltd to handle these functions on our behalf.

Why might you receive email from us?

We will securely store your personal information including your email address and contact telephone number for the purpose of keeping you informed about the race you have entered through Racebest Ltd. We will use these contact details to send you:

  • information about your entry to your chosen event
  • information you may require about your chosen event on behalf of the Race Organiser

We may from time to time use these contact details to send you information about other races we are managing on behalf of Race Organisers that we think may be of interest to you and/or information about other services and goods provided by Racebest Ltd.

We respect your time and attention by controlling the frequency of any mailings.

If you wish to be removed from our mailing lists please send an email from the email address that we hold with the word UNSUBSCRIBE in the title to admin@racebest.com and we will remove your details promptly.

Post-race feedback

To better tailor events and services to race entrants we will request your post-race feedback.

Where you supply this, we guarantee to use this solely to help Race Organisers make decisions on how to improve their event. Where provided, we will use non-identifying (anonymous) and aggregate information. We may share this generic information with reputable parties with whom we establish a formal business relationship, where it may lead to improvements in the provision and management of events for entrants and spectators.

With regard to post-race feedback, we will not disclose identifying information of individual entrants with any parties unless explicitly requested by the individual entrant concerned.

Results

We reserve the right to publish full race results on our website (www.racebest.com) with full name, age and gender category, race number, position, category position, running club, time and other information as pertinent to the use and interpretation of the race results.

Sharing and usage

We will share your information securely with the Race Organiser of the specific event that you have entered solely for the purpose of managing your entry in their event. We do not give permission for any Race Organiser to use this information in any circumstance unrelated to the specific event that you have entered.

From time to time, we may wish to share your information securely with the charitable partners of the specific event that you have entered. Where this is the case, we will seek your permission in advance and provide you with an opportunity to opt out from your information being shared in this way.

We will never share, sell, or rent individual personal information with anyone else without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you email / post based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

Review

This policy is reviewed periodically and we reserve the right to amend it accordingly. You are expected to read this page and to be aware of any changes.

Date of last review: 8th August 2017

Racebest Ltd is a private limited company registered in England & Wales (8193734), Registered Office: 2 Stepping Stones, East Morton, Keighley BD20 5UG.

For general enquiries, please contact admin@racebest.com or telephone 0113 831 3139.

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